HOST WITH US
Apart Hotel Management
Resident Properties is your comprehensive property management partner, specializing in the management, service, and marketing of both short-term and long-term residential properties. With our expertise and resources, we ensure seamless day-to-day management to cater to the property and its guests on behalf of the owner. Our mission is to maximize owner returns swiftly and efficiently.
WHY HOST WITH US
Best Revenue returns
By implementing an effective marketing strategy, our unique approach ensures top-tier services, delivered by our expertly trained staff. This commitment to quality not only sets us apart but also maximizes the potential income for property owners
Turn Key solution
From start to finish, we handle it all – advice, property marketing, furnishing, cleaning, maintenance and guest relations. Our 7-day support, infrastructure, and skilled team offer a seamless turnkey solution for your property.
Safe and secure
We thoroughly vet all guest bookings to ensure the utmost protection for our clients’ properties and furnishings. Quality guest hosting is our priority. With meticulous inventory checks during both check-in and check-out, we ensure everything remains in order
Setting up the Property and ensuring that it is ‘Online ready’
- Analyzing and Crafting Interior Design.
- Complete property furnishing and equipping.
- Arrange professional property photography.
- Craft an appealing property listing.
- Promote property across various marketing platforms.
- Create an informative property booklet.
- Deliver efficient property management solutions.
Management of guest interaction
- Swift and effective responses to booking inquiries.
- Professional handling of emails and phone calls.
- Thorough screening and vetting of potential guests.
- Welcoming guests upon their arrival.
- Assisting guests with check-in and property orientation.
- Ensuring smooth guest check-out and key return.
- Direct communication with guests for transfers.
- Address guest concerns before and during their stay.
- Secure payment before guest access to the property.
- Conducting post-checkout property inspections to detect damage or missing items.
Optimizing income from the Property
- Develop and manage current, well-optimized property and unit listings.
- Regularly update the property's calendar for improved search visibility.
- Modify listing prices according to seasons and local events.
- Continuously refine marketing tactics.
- Replenish consumables and amenities between guest stays.
- Oversee staff, ensuring cleanliness and maintenance standards are consistently met.
Oversee and manage the cleaning of the Property
- Guarantee fresh linens and towels after each guest stay.
- Oversee cleaning between guest stays.
- Address unexpected maintenance concerns promptly.
- Handle the acquisition of cleaning supplies.